Flock is tightening its rules in response to a growing surveillance backlash

To combat that, the company will start requiring officers to enter a criminal case number before conducting a search. The system was launched as an option last year but is now required. It’s meant to verify that each search has a legitimate purpose. 

This is a baseline standard that civil liberties groups have asked for, but officers have found ways around similar safeguards. The ACLU recently found that when Flock required officers to enter a reason for a search, some used generic terms like “investigation” or mocked the prompt entirely; at one Oregon department, officers entered “hehehe” 20 times. Because Flock won’t verify case numbers, officers could circumvent the new safeguard just as easily.

But Flock is now expanding an automatic auditing system that is supposed to catch those who try that, the firm announced today. The feature analyzes officer search activity and flags to administrators anyone with suspicious searches. This was also introduced as an option last year but is now mandatory. Flock has not shared specifics on how accurate the automatic auditing tool is, nor opened it up to independent evaluators.

Beyond trying to prevent officer abuse, Flock is making changes meant to address broader backlash about how much data its network collects and who can search it. The company now recommends that agencies hold onto data for seven days rather than 30 (though they can choose to overrule this). Departments can also now limit other departments’ searches of data from their cameras to those made for certain stated reasons; for example, they might allow investigations related to “kidnapping” but not for purposes of “immigration enforcement.” It’s another safeguard that depends on officers to accurately report why they’re conducting a search.

The changes come as a backlash against Flock has started to come from all angles. Tucker Carlson has said its technology is contributing to a “slave state.” Some cities have reportedly dropped Flock contracts because of such protest, though it’s difficult to estimate how many: In February, NPR found that at least 30 cities had dropped in the last year, but the activist group DeFlock puts the number higher. Some states or municipalities are passing laws to ban license plate readers altogether, while some that allow them are switching away from Flock to the other industry leaders, Axon and Motorola. Flock has said these cancellations represent a small number of the 5,000 agencies that have contracted with the company.